COVID-19 Community Help Hotline: 970-429-6186 (English and Spanish)

Call if you need access to resources or think you may have contracted coronavirus.

Open from 8:00 am to 8:00 pm every day

Colorado Emergency Help Line (CO Help): 877-462-2911 or (multiple languages)

Other Resources

For food assistance: Click here for LIFT-UP

Valley Settlement’s Roaring Fork Valley List (English and Spanish)

Aspen Community Foundation’s Aspen to Parachute List (English and Spanish)

United Way of Eagle River Valley

Holy Cross Energy has a program to help their members through this difficult time and the HCE Board of Directors has allocated $500,000 in Unclaimed Capital Credit funds toward Member bill payment assistance. Starting May 1, all Members in need will be eligible for up to $250 in bill credits between now and the end of the year if they are undergoing hardship as a result of COVID-19 or its consequences. Link below for more information.

Holy Cross Energy Bill Payment Assistance

Need help with housing costs, utilities, and other services?
Bridging Resources is a new helpline for the Aspen to Parachute area. Call us and speak with one of our navigators who will guide 1:JOU through resources tailored to your unique circumstance. Whether need economic assistance, mental health, or COVID-19 related resources, we are here to be the bridge between you and community resources. Click here for more info in English or Spanish.



County Public Health Departments/
COVID-19 Response Teams

County public health departments are leading efforts to address the coronavirus pandemic and help people who need resources, including food; financial assistance for rent, utilities, healthcare and other assistance; and connections with other agencies that can provide help.

Eagle County: (English)

Eagle County Facebook

Garfield County: (English)

Garfield County Public Health Facebook

Pitkin County: (English and Spanish)

Pitkin County Public Health: Facebook

Family Resource Centers

Aspen Family Connections or 970-205-7025

Family Resource Center of the Roaring Fork Schools or 970-384-9500

Garfield County Coalition for Families or 970-414-0054

MANAUS Emergency Fund (English and Spanish)



Statewide Emergency Assistance/Resource Connection Line Call 2-1-1 or click here.

Colorado Department of Public Health and Environment (CDPHE):

Center for Health Progress

Coalition for Immigrant Health

Immigrant Resources – English

Immigrant Resources – Spanish

Federal Resources

Centers for Disease Control and Prevention (CDC)


The Society of Adolescent Health and Medicine provides information to help professional parents who are balancing work and parenting obligations during school closures.

COVID-19: Resources for Parents and Teens

As a high school student, it’s important to take charge of your mental health. This guide offers easy, effective tips for self-care, plus resources for getting help when you need it.

Mental Health Guide for High School Students



Mountain Family is offering provider appointments for COVID testing for all patients. The provider will also review and potentially prescribe treatment for higher risk patients when appropriate.

Initial and booster COVID-19 vaccines are available to everyone ages 6 months and up via appointment.

Telehealth and in-person appointments may be made by calling us at 970-945-2840.

Effective October 3, 2022

Masking is now optional at Mountain Family.

Masking is still required for staff and patients who meet any of the following:

  • Positive viral test for COVID in the past 10 days
  • Current symptoms of illness:
    • Fever, Cough, Shortness of breath, Fatigue, Muscle/body aches, Headache, Loss of taste/smell, Sore throat, Congestion/runny nose, Nausea, Vomiting or Diarrhea
  • Recent close contact with a COVID positive person in the previous 10 days
  • Any patient or staff member who desires to continue masking is welcome to do so
    • Note that staff will “mirror” patients who choose to wear masks and put a mask on when within 6 feet of the patient or within an exam room with the patient.
  • Dental staff should continue to mask during patient exams similar to standard of care prior to the pandemic
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“This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).”